What is the one thing a service-based business dislikes the most? Negative customer feedback broadcasted on social media and review sites for the entire cyber world to read.
Unfortunately, there is always that ONE disgruntled customer that you just can’t please – no matter how hard you try. He or she then decides to write a negative review on your company’s Facebook page, Twitter, Yelp or FourSquare. The post could be true or it could be a lie. But the problem isn’t whether the review is true or false. Despite the nature of the post, it’s not JUST negative feedback that is the ‘big... Read More
How many times have you been asked to "like" a Facebook page, and felt like you were pressured or harassed into liking it? Social media has turned into a free-for-all, and those who demand attention on social media are being kicked to the cyber curb. For businesses and companies who sell their products and services online, ask yourself this important question: do you want brand loyalists or haters who write bad reviews about your company?
An online reputation takes time to build, and an aggressive sales mentality will only hurt and negatively impact your online reputation. Whether your... Read More
By now, you know my subject-matter is usually travel related. Not today.
An email came into my mailbox today which not only set me off, but has really shaken me to my core in anger. Allow me to share it with you.
I subscribe to a tech newsletter/blogsite call GIZMODO. I have enjoyed a lot of great information from this site and have learned a lot about everything from my laptop and home PC to my Android phone. But today, I really feel like surrendering my phone and going back into the dark ages.
Although I enjoy sharing the information I know about the travel industry,... Read More
Many businesses have already adopted a document management solution for their content due to the numerous advantages it offers, including increased efficiency, disaster recovery capabilities and ease of use. Well, now the healthcare industry can add ‘profit by millions of dollars’ to the list of benefits.
States are beginning to introduce programs to increase the Healthcare industry’s use of document and business process management. The objective is to improve quality of patient care, patient safety and patient involvement in treatment options and is funded by the federal government.... Read More
IT Pros-Get Trained!
If you are in the IT industry, chances are you have heard of the leader in adaptive learning-Interactive Study Systems / CareerSaver.com. With the economy slowly beginning to recover, CareerSaver wanted to know if IT certifications were still recognized as a valuable commodity in helping one secure a job and advance in said job.
Frederick Dietz, Director of Business Development for ISS / CareerSaver, turned to LinkedIn’s IT members to discover whether the beliefs of those within the IT industry coincided with Careersaver’s. The diversity of professions available... Read More
It's funny how we miss the huge issues streaking toward us as we go about our daily lives. As most of us, myself included, worry about the issues before us today, we almost never see the controversial subject creeping slowly and insidiously into our lives until they're already upon us.
For years now, the readers of future trends have been screaming from the rooftops about RFID chips, and how the intention is to eventually implant a chip into every human being on the planet as well as everything that is manufactured on the planet. RFID, or Radio Frequency Identification, is already implanted... Read More
Couples in troubled relationships can already turn to print and online advice columnists. Now springwise.com reports that a newer option, however, is to use technology to help prevent such disagreements from ever arising. That's the premise behind Tokii, which bills itself as the world's first relationship management platform.
Now in beta, Canadian Tokii is a free site that aims to help couples improve their relationships in a playful, easy way through interactive tools and games. The site's TradingPost tool, for example, helps couples negotiate for what they want — a back rub,... Read More
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