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Saturday, November 18, 2017

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2011 has been a turbulent year in the airline industry, especially overseas. Just in the past couple of months, Air France and Qantas have been hit by labor disruptions. For the unprepared, this could spell disaster on top of disaster if you aren’t keenly aware of what your rights are when it comes to rebooking or getting reimbursed for your paid tickets. Here are some helpful points to consider…

Every airline has what they call their “Contract of Carriage,” which is the basic contract that every passenger agrees to abide by when they purchase their ticket. “What contract?” you may... Read More

It’s beginning to look a lot like…wait! Stop! Not yet! It CAN’T be that time of year already…

That’s what you try to tell yourself as the hair on the nape of your neck starts to rise. That knot in the pit of your stomach starts churning and you’re already wishing it was January 2nd!

Anyone who has had the “pleasure” of traveling during the holidays can empathize with those feelings. But with a little preparation and education, not only can it be survivable, but you can actually save a few years on your life with the reduction of stress that you will feel if you are properly... Read More

Is it time for a new paradigm shift in airline traveler etiquette?

After reading Christopher Elliott’s piece on the seeming growing trend of passenger meltdowns and misbehavior[1], I did a little thinking about my own experiences, especially in the past 10 years. Here are a few observations…

When I began my career, the “Tech Sector” bubble hadn’t yet burst. If you recall, there was a period of time when anything and everything that had anything to do with either computers or the Internet was considered golden. If you were to tell a Wall Street investor that your private company... Read More

We Americans love to root for the underdog. I suppose it’s because the whole concept of the American Way and the American Dream started out as a small group of underdogs fighting against the status quo of what was then Mother England, and for all intents and purposes, the odds were against the rebel-rousers.

We are fascinated with stories of the ‘anti-hero:’ Bonnie and Clyde, Butch Cassidy and the Sundance Kid, Thelma and Louise. I don’t know why that is, but it’s a fact of our culture today. Unfortunately, while we tend to glorify these folks in our minds, we forget the problems... Read More

A little while ago, a passenger on a jetBlue aircraft was escorted off a flight, in hand-cuffs, for refusing to delete footage she had taken of an altercation between passengers and flight crew about a disruptive toddler.

The passenger, a 56-year old grandmother, had videotaped an argument that was taking place a few rows ahead of her between two passengers regarding a crying child, which allegedly belonged to one of the arguers. You can few the 50 second video here on the left.

When asked by the flight crew to delete the footage after she showed it to them, she refused. Soon... Read More

For Pete’s sake! How many times do we airline folk have to tell the public about carry-on bags? Apparently once more…

Recently, the Huffington Post published a blog entry from Alexandra Swafford Das[1], a 75-year old “retired artist, gilder and muralist” about a nightmare experience she encountered earlier this year while traveling on U.S. Airways. In an over-dramatized rant, Ms. Das declares that due to the negligence of the airline, she states that this “simple trip home from visiting my children literally could have ended my life…” and that by publishing her exploits about this... Read More

Mamasa people who live in Sulawesi, Indonesia, keep their own traditional house as one of cultural assets with the local wisdom of our ancestors. Its existence in various forms of tribal life of the nation's symbol that distinguishes one tribe from others. And one of the symbols of life that is inseparable from the existence of a tribe is traditional house. A house is a shelter and family activity centers as well as a symbol of authority.

Mamasa indigenous people, live in a “banua layuk”, a house of attraction and can be used as well as resources that we can be proud. Banua Layuk... Read More

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