Over the last few months, we saw a lot of Zendesk Chat customers switching to Freshchat. Interestingly, there seemed to be a core set of common themes as to why people chose to make the switch. So, we thought we will write a post listing our observations on this aspect.It’s all about the user experience
At the outset, Zendesk Chat is a good tool in its own right and has proven its mettle. However, technology and user expectations evolve continuously. For instance, we are in an era where we are moving towards modern messaging than traditional live chat. So, would users still like... Read More
A good call center service can act as an important pillar for the growth and development of a company. And the key to this is getting a good call center software solution. There is no doubt that this depends on a plethora of features that need to be gauged and compared to find a good call center software solution that suits your business.
The functioning of your business depends on various factors. And the same holds true vice-versa. To ensure that the call center software solution you pick is the right one, you need to keep business features and factors... Read More
What is the purpose of a business? Profit maximization. How can that profit maximization be achieved? By attracting more and more customers to the business. Customers will be drawn towards a business and its services only if they are completely satisfied with everything that business would have to offer. This does not only include the actual service/product that the business deals in, but also includes the customer care services the customer receives before and after making use of the service/product. There are several platforms through which customer care services can be ensured like social... Read More
Considering the last few years, decentralised currency and its associated transactions have been the talk of the globe. With Takashi Nakamoto initiating the journey with Bitcoin, Ethereum, Litecoin and others following suit, cryptocurrency today is presuming global commercial acceptance.
This phenomenon has created an unlikely divide - one group of people who are savvy in the use of cryptocurrencies and the other group which is entirely at sea about it. The division is understandable; after all, not everyone shares the same interests. Having said that, it is essential to have at least... Read More
Training, education, and ongoing development are strong ways to incentivize your employees and maximize retention. But with so many options available, many entrepreneurs and managers can’t decide what types of programs to offer.
There’s no “right” way to do employee training, but finding an appropriate solution that fits both your culture and your budget is necessary to maximize your expected value.
Why Employee Training and Development Matters
First, understand why employee training and development matters.Recruiting influence. Prospective hires who see... Read More
Winter is now just around the corner and this marks a big change in the way in which everyone lives their lives. Winter can be a great time of the year with Christmas being a major highlight, but it is also a season which can be very expensive if you are not careful. This means that you need to be careful with your money over the winter months and there are a few ways in which this time of the year can impact your finances.
One of the most obvious ways that this time of the year can impact your finances is central heating. The harsh conditions outside can make it... Read More
No matter what kind of art you create, the internet has made it easier than ever for artists to showcase their work and make a living from doing what they love. An awesome online portfolio can make it far easier for you to get your work noticed by experts, whilst integrating with e-commerce allows you to easily sell your work online. But, with so many artists and creatives out there using the internet to showcase their work, the hard part is in making yours stand out from the crowd. We’ve put together a checklist of top tips to help you put together a portfolio of your work, so you can gain... Read More
Today's Top Stories
- Top 10 reasons why people are switching from Zendesk Chat to Freshchat
- Consider These 10 Important Features Before Choosing a Call Center Software for Your Business
- Boost Your Customer Service with Freshcaller Call Center Software
- What You Need to Know About Court Reporting
- Top 10 ICO, Cryptocurrency & Blockchain Explainer Videos
- How to Memorialize and Carry on Your Loved One’s Memory
ad min i put up a remark asking if the film the company makes is bio degrable but commments of late don't seem to get thru or they are delayed? Just saying.
are they bio degrable?
Excellent tips, I wish more student could read them. Too many young guys and girls fail to choose the right path. I mean there are no 'wrong' careers. However, some may pick something that doesn't suit them. To avoid misery, one should take time to consider...