The recent technological advancement across the globe has become the backbone on which significant businesses lay. In a bid to enhance good customer relations with their clients, the men at the helm of these companies have incorporated call centers, which are mostly accessible at any point in time when the need arises. However, a majority of the companies are not able to set up these centers on their own due to the unavailability of a workforce that is well conversant with the dos and don’ts that are involved. It is for this sole reason that a call center consultancy firm dubbed Level770 was established.
With its operations cutting across 45 countries in at least four continents, Level770 provides an array of services spanning from technological solutions to financial capitation. Some of the industrial moguls in the world attribute their unequivocal ties with their clients to the exemplary services rendered by the firm.
Below are some of the services offered by Level770.
Customer Relations Management (CRM) System
It’s the desire for any business to have excellent and long-lasting relations with their customers. The rapport solely depends on how the potential and existing customers are handled, whether through physical means or via the online communication systems. Level770 prides itself on offering top-notch services in this field. The firm integrates a system that tracks and keeps a record of all communications between a company and its customers, in a bid to enhance the clear cut flow of information. Through this system, every customer’s specific needs are fully met accordingly at the shortest time possible.
Credit Card and Payment Processors Systems
The world of business is changing fast due to the ever developing technology. Payments are by far and wide the support system for businesses, and the successful remittance of money means profits to companies and exceptional services to customers. The digital era has sourced a new mode of payments which are made online through the use of credit cards. Level770 incorporates a processor that ensures the credibility of transactions made, therefore, protecting the business from charge-backs. The customers’ information is also held in utmost privacy. Level770 has liaised with over 15 credit card processors enabling payments to be made from all over the world.
Risk Management Services
Every business is prone to specific risks that may dwindle its full operations. Level770 comes in handy to ensure that such risks are mitigated to reach the excellent vision of providing first-class services and enable maximization of profits which is the sole purpose of any business. Its team of financial experts is incorporated during the structuring of a company’s business plan, which is the foundation on which the firm stands.
Products Marketing Services
The success of a business is based on its ability to secure a long chain of distribution through which their products reach consumers. Lousy marketing skills may, however, halt the elevation of such a business to greater heights. Level770 plays a crucial role in ensuring that the target market is quickly reached through the branding of products. Its team of high experts carries out extensive research before rolling the marketing of services.
There comes the point in time when a business faces a crisis that sees it dig deep into its pockets. However, many are the times that they exhaust economic mobility from within, and the need to outsource finance arises. Level770 anticipates such occurrences and takes over the role of bailing out firms that are struggling to remain afloat. Through its multiple exposures to over 170 partners, Level770 provides payments in exchange for assets from the respective businesses. It goes a long way in establishing a reliable and effective way of acquiring capital.