Which software is best for medical organizations?

Which software is best for medical organizations?

Telemedicine is becoming increasingly popular due to emerging digital technologies, which makes it possible to transform the physician visit into a simple house call with no need to travel. Nowadays, cooperating with a custom medical software development company allows healthcare providers to deploy telemedicine apps across different specialties and service lines. That makes telemedicine software the best option to apply for medical organizations.

In addition, modern telemedicine SaaS (software-as-a-service) solutions like those created by Exoft do not require significant upfront overhead costs. Instead, they even may serve as a part of monthly or quarterly subscription packages. Besides, the particular packages are not only affordable but also secure and compliant with HIPAA.

Below we will discuss the most critical advantages of telemedicine software that make it crucial for healthcare organizations. So why do these SaaS solutions serve as a game-changer for medical providers who seek new approaches to serving patients?

The key advantages of telemedicine software for healthcare providers

The major benefit of telemedicine software solutions is facilitating doctors’ work. In most cases, telemedicine apps allow generating more revenue, improving patient responsibility, and being flexible. Thus, here are some advantages of telemedicine for healthcare organizations.

Increased incomes

Typically, clinicians realize that video chats with patients provide more productivity and require less time compared to physical ones. That enables doctors to examine more patients faster and, in turn, earn more. Also, according to Indeed statistics, in the USA, telemedicine specialists’ salary is $30 per hour more than traditional physicians.

Minimal risk of getting sick

Since the pandemic spreads, healthcare employees are always at risk of catching a relevant virus. For instance, in Spain, nearly 14% of all coronavirus cases were made by medical providers. Therefore, telemedicine software is incredibly helpful to maintain contactless and safe communication with people.


Telemedicine has a ubiquitous nature, which allows modern clinicians to examine people virtually from any location. That also enables healthcare providers to establish their working schedules depending on their preferences. For example, if doctors need more hours, they can conduct e-visits during days off since they are not required to present in practice.

Improved patient engagement

Most patients believe that e-visits are more comfortable compared to physical meetings with clinicians. Therefore, healthcare providers may achieve better patient engagement and promote greater responsibility. At the same time, e-visits stimulate people to monitor their health conditions regularly and follow the necessary treatment procedures, including taking medications in time or performing a healthy lifestyle.

A balance between work and private life

Telemedicine software serves as a perfect option for doctors who find it suitable to work remotely. Since healthcare providers may often get tired of a continuous stream of patients, telemedicine apps provide them with a significant opportunity to stay calm and reduce stress. Thus, physicians and other healthcare staff can gain more time for rest or travel but continue to examine their patients. After all, doctors can manage their workday due to their wishes and enjoy an enhanced work-life balance.

Satisfied healthcare staff

The fewer patients in healthcare facilities, the fewer administrative duties fall on healthcare staff. Thanks to video conferences or remote patient monitoring, doctors can eliminate the need to serve all patients physically. The particular approach also minimizes the personnel's exposure to getting sick and makes waiting rooms more spacious. In this case, healthcare employees are happier and focused on more critical tasks.

Reduction in canceled visits

Clinic staff finds it always frustrating when people forget about arranged visits, cancel them, or reschedule many times. These patients' cancellations, along with missed appointments, are incredibly costly for healthcare providers. Therefore, using telemedicine software is a win-win situation for both patients and doctors. The last ones gain more opportunities to help patients get better and not waste their time and money.

New revenue streams

Telemedicine solutions will increase revenue sources since they can turn free services into chargeable options. For instance, earlier, patients did not pay for discussing test results with a clinician or monitoring health conditions after operations. That is because doctors could interview patients via phone. Today, all video consultations may have fixed prices.

Providing telemedicine services via dedicated platforms

Now, healthcare organizations deal with two types of telemedicine software to ensure their medical services are always accessible, high-quality, and provide patients with real care. Therefore, they can deliver virtual medical assistance in the two following ways:

  • By the provider-to-provider platform. This approach enables telemedicine specialists to extend their expertise and relevant resources. To do that, they conduct specific training and share their experience. That allows improving the performance of telemedicine software and delivering the appropriate care to virtual patients. Besides, thanks to such platforms, healthcare organizations can address issues related to employee shortages.
  • By the provider-to-patient platform. In this case, medical professionals use a particular platform for delivering telemedicine to patients. That includes live video conferences, remote patient monitoring, or sharing health records via predefined secure digital channels.

Telemedicine software in real-life examples

Telemedicine software is already radically transforming the traditional healthcare industry. Now, there are multiple benefits of implementing telemedicine technology to enhance virtual relationships between doctors and patients, including convenience, reduced costs, better patient engagement, etc. But there are also many valuable practical applications of telemedicine software. Among the most popular use cases of telemedicine apps are:

  • Providing online pharmacy services;
  • Maintaining chronic conditions;
  • Managing strokes;
  • Providing intensive treatment units (ITU);
  • Making specialists accessible;
  • Providing psychotherapy-related services;
  • Diagnosing eye conditions;
  • Monitoring somnipathies.


The modern telemedicine market is worth USD 396.76 billion at 25.8% CAGR and will continue to grow significantly. Although there may be several limitations on telemedicine, multiple healthcare organizations continue innovating to address the existing issues and enhance the patients’ access to high-quality care. Ultimately, analyzing the most critical advantages of telemedicine software can encourage medical providers to implement such a booming healthcare tech trend in their organizations.