2020 has proved to food businesses how it has become absolutely crucial to be on your best online ordering and delivering game.
And one of the most important things that will help you achieve that is catering software with online ordering.
If you are not familiar with what catering software is, it is basically a solution for restaurants that helps them optimize their production, operations, and sales online. From taking orders to finding the best possible route for delivering - everything is covered in catering software.
With that being said, there are a few catering software out there in the market, so it can be quite confusing to pick one that is best suited to your needs.
This is why we have narrowed down the three best ones so that you won’t have to scour the Internet to look at each and every catering software and compare their features with each other.
We have you covered, and you can be assured that all of these have the best possible features that a food business could need.
So without wasting any more time, let’s get into it!
1. Flex Catering
An Australian based company, it has now expanded to the US and Europe with their catering software that allows restaurants and cafes to effortlessly manage their operations, production, and as importantly, sell online.
The best thing about Flex Catering is that it is very easy to use, and it runs on a web browser.
This means that you won’t need to carry around some heavy piece of equipment to be able to access the Flex Catering dashboard, you can simply open it on any web browser wherever you are.
We found the online ordering from Flex Catering to be the best one around. It allows for full customization of the design and streamlines the user experience. It has an amazing integration with the core dashboard, so you can configure cut-off times, closure periods, minimum ordering quantity, and more.
For food businesses that offer corporate and events catering, Flex Catering is ideal because it has built in features that will make the management of orders and events so much more organized.
Apart from this, the dashboard also includes all other features that are essential to running a food business such as ordering, billing, invoicing, dispatching and routing, kitchen display and so much more.
All the integral operations of your restaurant will be displayed in a neat way in their highly modern dashboard.
If you are looking to be more efficient with your catering, and you want to minimize the amount of paperwork on your hands, Flex Catering is the software for you!
Here are some more features that this catering software has that you can look through:
- Order management
The dashboard will allow you to manage an order from start to finish. You will also have all this information stored for future use. The software will also allow you to allocate your orders to their designated departments.
In short, this feature will allow you to look at the entire workflow of the orders and also allow you to tweak it accordingly.
- Customer Management
Having a built-in CRM system is just as important as any other restaurant function, and some restaurants fail to understand that.
In order to have a sustainable business, you have to ensure that your customers keep coming back to you and you will be able to do this by studying your audience and the catering to them accordingly.
The customer management feature of Flex Catering will allow you to do exactly that by recording the preferences and more of a customer.
- Cost management
You will be able to record the costs, and the inventory of all your ingredients, as well as the information of your suppliers.
CaterZen is a more traditional catering software, yet it has good features to run your businesses.
CaterZen will also allow you to optimize your operations and maximize your revenue with its smart built-in features.
You will be able to send emails to your customers with customized elements about the details of their orders. This enables a personal touch as compared to the generic emails that are sent out.
The dashboard will allow you to create some detailed reports that will give you insight on how you can improve your business further, such as information about who your top customers are and more.
Spoonfed is catering software that is more targeted towards smaller businesses and franchises.
With a wide variety of features ranging from route planning to production planning, Spoonfed ensures that you have a seamless system on your hands that will leave the customers happy and satisfied.
Spoonfed also gives more control to the customer by allowing them to change the details of their order anytime during the process.
Spoofed will allow you to contact your customers throughout each step of the ordering and delivering process through email, phone or fax.
You will also have the historical data of each order which will allow you to give a better experience to your users.
You can also record the preferences of different customers through color coding and notes. Such data will help you target different audiences that have similar preferences.
- Route planning
An optimized delivery route will be prepared for delivery that enables customers to receive their food faster.
The dashboard will also allow you to create a schedule for delivery so you never mix up orders or have double bookings.
If you are a food business that has been having problems on the delivery end of the operations, then Spoonfed can help sort that out immediately.
- Branch management
You will be able to manage all your branches in one place with Spoonfed. The dashboard will allow you to have a holistic picture of what is going on in each branch.
You will be able to tweak the settings, and set permissions for each branch as well as the menu and prices.
Branch management can be quite overwhelming, especially if you have more than 3 but Spoonfed will allow seamless management of each branch regardless of how many there are.
Now that you know which are the best catering software out there, it is time for you to decide which will be good for you and your business needs. It’s extremely important that you do your research and make sure that you get exactly what you are looking for.