Asking the Right Retention Interview Questions

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Businesses work very hard to recruit strong employees and it is important to make every effort to retain quality staff. Unfortunately, with every company, there is some turnover. On the other hand, having a high rate of employee turnover can be very costly for a company. Therefore, it is vital for every company to conduct regular retention interviews to make sure that employees are satisfied with their experience working for a business. Of course, every individual is different; however, there are a few common questions that should be asked to help retain quality employees. There is a battle-tested and time-proven formula for keeping strong employees with a business.

1. Looking Forward to Work

Ask employees about what they look forward to when they come to work. This will get the mind working. Staff are going to imagine their drive to work in the morning and think about why they show up each day. This triggers positive images of work and starts the interview on a happy note. Furthermore, this helps to remind people of the happiness and satisfaction that they find in their job.

2. The Learning Experience

Next, bring up the learning experience. Ask individuals what they learn through their job. Encourage people to discuss not only the skills that they learn but also their growth as a person. This encourages people to think about how they have changed since they started working with the company and reminds them that they are moving forward and not remaining stagnant. Ask about how the skills they are learning will help them in their career.

3. Why They Stay

It is also important to conduct retention interview questions in a manner that is straightforward. Ask employees why they are staying with the company. This will give the business leadership an idea of what is important to the employees. Then, businesses can build on these positive assets and use them to retain quality staff by keeping them happy.

4. The Last Time They Left

Everyone comes to the company from somewhere so ask them about their prior experience. Ask the individual why they left their prior job (or team). This will give the business an idea of what to avoid. Capitalizing on the positive and avoiding the negative is a straightforward retention strategy.

5. The Improvement

Everyone needs to know that their voice is heard so ask about anything the company can do to improve the working experience. These interviews need to go both ways, and every employee wants to feel valued. Even though the instinct might is to be defensive, make sure to listen to the feedback and use it to improve the business. Retention interviews are hard, but this is a good place to start.