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Thursday, December 14, 2017

3 results for 'online reputation management'

Five Ways to Reduce Negative Complaints on Social Media

By Ryan Chambers, published on Feb 14, 2012

What is the one thing a service-based business dislikes the most? Negative customer feedback broad­casted on social media and review sites for the entire cyber world to read.

Unfortunately, there is always that ONE disgruntled customer that you just can’t please – no matter how hard you try. He or she then decides to write a negative review on your company’s Facebook page, Twitter, Yelp or FourSquare. The post could be true or it could be a lie. But the problem isn’t whether the review is true or false. Despite the nature of the post, it’s not JUST negative feedback that is the ‘big... (more)

Tags: social media marketing, online reputation management, online reputation, negative feedback, negative reviews for restaurants, restaurant marketing, online reviews

Why Social Media Mercenaries Won't Get Far

By Therese Pope, published on Jan 31, 2012

How many times have you been asked to "like" a Facebook page, and felt like you were pressured or harassed into liking it? Social media has turned into a free-for-all, and those who demand attention on social media are being kicked to the cyber curb. For businesses and companies who sell their products and services online, ask yourself this important question: do you want brand loyalists or haters who write bad reviews about your company?

An online reputation takes time to build, and an aggressive sales mentality will only hurt and negatively impact your online reputation. Whether your... (more)

Tags: social networks, social media marketing, linkedin, online reputation management, online reputation, facebook pages, facebook marketing, linkedin marketing, social media tips

5 Easy Steps To Avoid Negative Posts & Reviews

By Therese Pope, published on Sep 22, 2011

Not too long ago, a business could still be successful without being perfect. If the odd customer was left unhappy or unsatisfied, then it was unfortunate but business owners didn’t lose sleep over it. But times are quickly changing. With an endless supply of social media channels out there, the average disgruntled customer can quickly and easily post scathing reviews that may scare new customers away. It doesn't matter if the review is true or false, people read reviews AND believe them.

If your business and employees fail to perform at your customers' standards, then they will complain... (more)

Tags: social media marketing, online reputation management, how to protect your online reputation, how to avoid negative reviews, bad online reviews, online reputation, bad reputation

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