21 results for 'The Savvy Passenger'
It’s beginning to look a lot like…wait! Stop! Not yet! It CAN’T be that time of year already…
That’s what you try to tell yourself as the hair on the nape of your neck starts to rise. That knot in the pit of your stomach starts churning and you’re already wishing it was January 2nd!
Anyone who has had the “pleasure” of traveling during the holidays can empathize with those feelings. But with a little preparation and education, not only can it be survivable, but you can actually save a few years on your life with the reduction of stress that you will feel if you are properly... (more)
Is it time for a new paradigm shift in airline traveler etiquette?
After reading Christopher Elliott’s piece on the seeming growing trend of passenger meltdowns and misbehavior, I did a little thinking about my own experiences, especially in the past 10 years. Here are a few observations…
When I began my career, the “Tech Sector” bubble hadn’t yet burst. If you recall, there was a period of time when anything and everything that had anything to do with either computers or the Internet was considered golden. If you were to tell a Wall Street investor that your private company... (more)
We Americans love to root for the underdog. I suppose it’s because the whole concept of the American Way and the American Dream started out as a small group of underdogs fighting against the status quo of what was then Mother England, and for all intents and purposes, the odds were against the rebel-rousers.
We are fascinated with stories of the ‘anti-hero:’ Bonnie and Clyde, Butch Cassidy and the Sundance Kid, Thelma and Louise. I don’t know why that is, but it’s a fact of our culture today. Unfortunately, while we tend to glorify these folks in our minds, we forget the problems... (more)
A little while ago, a passenger on a jetBlue aircraft was escorted off a flight, in hand-cuffs, for refusing to delete footage she had taken of an altercation between passengers and flight crew about a disruptive toddler.
The passenger, a 56-year old grandmother, had videotaped an argument that was taking place a few rows ahead of her between two passengers regarding a crying child, which allegedly belonged to one of the arguers. You can few the 50 second video here on the left.
When asked by the flight crew to delete the footage after she showed it to them, she refused. Soon... (more)
For Pete’s sake! How many times do we airline folk have to tell the public about carry-on bags? Apparently once more…
Recently, the Huffington Post published a blog entry from Alexandra Swafford Das, a 75-year old “retired artist, gilder and muralist” about a nightmare experience she encountered earlier this year while traveling on U.S. Airways. In an over-dramatized rant, Ms. Das declares that due to the negligence of the airline, she states that this “simple trip home from visiting my children literally could have ended my life…” and that by publishing her exploits about this... (more)
I have been privileged to have seen many places in my travels around the world. Some exotic; some historic; all of them a life experience I will cherish and be thankful I've had the opportunity to see…
There is one place, however, that I am drawn to; I constantly find myself yearning to return to its land of marsupials and platypi; of “Vegimite” and didgeridoos: Australia!
This wonderful landmass is about as unique as the Galápagos; here you will find animals and vegetation unlike any other place on earth – and most of it is publically accessible. Having just returned from there,... (more)
I’m really scratching my head on this one. I know that we can all be a little forgetful when we travel. I have a mental checklist when I get ready to leave home for a trip that will put me in several airport terminals in the space of three or four days. I usually travel with two bags: my roller-board suitcase and a compact duffel-tote bag. With these two bags, I can pack up to six days’ worth of clothing and sundries to meet just about any situation.
I pack my own bags. I don’t have hired help, or even my mother to help me out the door with all that I need. So I am well aware of... (more)
I was witness to an increasingly unfortunate situation as I commuted home the other day – one that hits closer to home than most people may realize.
As I waited in the gate area of my flight home, the gate agent made the announcement that boarding would begin shortly, as soon as the less able passengers who were ticketed on this flight were accommodated onboard and situated. On this particular flight, there were nine wheelchairs waiting for boarding, one that was an electric wheelchair, which clearly meant that a little more time would be necessary to board this individual using the... (more)
A recent report about a passenger being removed from a flight and arrested for not turning off their cell phone got me to thinking this week. Often times, I get this question from passengers wanting to know the "WHY" about phone and electronic device usage restrictions during a flight. I dare say that many flight attendants know the basic knowledge of why, but I'll wager that a good majority have probably not investigated this regulation much past the reply "it's Federal law." It seems to me that this subject is rather vaguely reported in the media and the details of the reasons behind... (more)
One of the things that’s so great about my job is that, no matter where I am or what I am doing, I always seem to learn something new about our industry.
With so many rules and regulations already, and constant changes, it’s tough to keep track of it all…all one need do is look at the Operations Manual that I am required to carry with me when working and you can see for yourself how daunting that task can be.
Yesterday, I was privy to one of those “Ah, I didn’t know that” moments, albeit it might have been a disaster for the passenger had some of the circumstances been different.... (more)