This afternoon I reported to work at the St. Pete Times Forum for the hockey play-offs. I'm usually nervous before I start because I know for a fact there's always going to be a customer(s) (male or female) that gives me a hard time about the parking prices or the parking in general. It never fails... the ones that give me the most headaches are the pansies with the luxury cars. Sure enough my theory is right.
An older gentlemen arrives driving a black Lexus. He drove passed me as if I didn't exist. So what do I do? I chase him down. I get his attention and I ask him politely, "Hi sir are you here to park with me today?"
"No, I'm not here to fucking park with you!"
"Then why are you here, sir?" I asked.
"Look, I've been coming to work out at the gym for two and half fucking years and I'm not paying you a fucking thing!" he demands.
"Sir, It's a fifteen dollar charge or you need to get a pass from your company to place on your dash-board. Without any of those your car will get towed" I explained.
"If you tow my car I will have you fucking fired!"
Then he claims that I was rude to him from the start. And I wasn't I was only trying to lay down the rules of the company policy.
"Sir, I didn't confront you in a threatening way nor did I curse you. I'm just simply trying to do my job".
"I'm sorry, he says. I had a bad meeting at the office today. I didn't mean to take it out on you. I apologize for that".
I explained to him that all he had to do was get a business card from the company and place it on his dash-board which takes about two-minutes from his time. That's it... simple.
I think it's degrading that people judge someone who's standing under the scorching sun earning minimum wage. And at the same time trying to provide a service. They must think that we're uneducated because of our low-pay status. I think I'm far from that, but I'm just not that smart to know how to make a million bucks (insert a laugh).
As far as the older fellow in the black Lexus... I think I handled him pretty good without lowering to his standards. I came up with the winning decision in that bout. Come to think of it that's the first time in my life that I remember winning a verbal confrontation.