Dental patients are often made to spend hundreds of dollars to correct blunders made by dentists. One patient paid her dentist to fix her teeth and then had to pay another dentist to fix the mistakes the first dentist made; she didn’t get reimbursed by the way.
Citizens Advice has been receiving many calls with problems surrounding dentistry; some dentists are even refusing to correct their mistakes and the mistakes they made. Citizens Advice, a nonprofit group, helped to resolve over 4000 dental problems in 2015. That is an increase of almost ten percent from the 2014.
Issues brought to Citizens Advice’s attention included patients curious about the charges their dentists made, difficulties with fees and impediments in getting their complaints addressed by the dentist.
Substandard service the largest issue. Over 355 cases were reviewed and about 75 percent of the complaints were about a treatment that gave the victim more dental problems.
These concerns involved dentists breaking good teeth, fillings that popped out and false teeth that didn’t fit. In one instance a patient handed over thousands of dollars for a crown — that didn’t fit — and could not be withdrawn.
Almost 25 percent of the malpractice cases saw patients pointing to dentists who refused to provide compensation or repair the damage.
One woman, 70, paid $500 to get some teeth capped. The tooth-yanker cracked two front teeth during the procedure and refused to either repair the teeth or give her compensation. The lady then had to spend another $700 to have the teeth fixed by a second dentist.
“Dentists must make sure they aren’t billing clients for their blunders,” says Shahin Dabestani, DMD owner of Desert Palm Dentistry.
According to the Consumer Rights Act, patients are qualified to have any concerns repaired by their dentist. If the dilemma can’t be resolved, they are deserving of at least partial compensation.