Friday, July 20, 2018

Methods of Monitoring Employees’ Computers in the Office

by Alexey Donets (writer), , October 08, 2015

Credit: Alexey Donets
Monitoring employees' computers increases productivity in the workplace

Monitoring employees’ computers may provide company owners with important data associated with their workforce productivity. This article is about the most popular employee monitoring methods.

Increasing the performance of employees during working hours in the office is a priority for most business owners nowadays. It is quite understandable, because the way your personnel behave in the workplace is closely connected with the overall success of your company. That is why many employers who are concerned with the efficacy of their workforce use special methods of monitoring their employees’ computers, even when their workers do not suspect that.

Monitoring of employees’ computers may help you find out what exactly each worker does in the workplace, what programs and websites he/she visits and how much time he/she spends accomplishing job assignments. With these methods, it is possible to look through the e-mail messages your employees send and receive during working hours, check the information they download, read and delete, control all steps a person performs when working at the computer. The following methods of monitoring employees’ computers are widely spread nowadays:

Video Surveillance

Video surveillance is one of the most effective tools of controlling your staff. You don’t have to be present in the office to be aware of everything your workers do there. Just install the video cameras (both hidden and visible) and you will get the idea of everything that is going on there. Employers have been using this method for decades and it has not lost its edge until nowadays. Modern video cameras make it possible not only to show the footage, but also to record and archive it to allow better performance. A crucial aspect is that workplace cameras are not illegal. This means that they may be used without your employees’ awareness of that, except for those cameras installed in restrooms and locker rooms.

Employee Monitoring Software

Actually, there are two types of employee monitoring software companies may use today. The first type is known as “keystroke logger”. This software allows recording each letter a worker types into the keyboard of a computer. The program may also be used to record information and passwords that were further deleted. Thus, an employer may control both the productivity of a worker and his/her proficiency level.

Another type of employee monitoring software companies use nowadays helps provide a full-depth view of what a worker does when working on the computer. Such programs like Work Examiner or My Team Monitor, for example, give the employers the idea of how exactly the overall web surfing time at their companies is distributed between departments, users, websites and even days of the week and hours. This software makes it possible to see what websites employees visit during a day, how much time they spend there, what files they download etc. Any action a worker performs when working at the computer may be controlled and recorded. Employers can even make real-time screenshots and record playback mode to make it clear who is idle and active, who works more or less, what kind of information is downloaded and used, who spends time chatting instead of working etc.

Network Analyzers

Another method employers may use to monitor their workforce productivity is using router logs and network firewalls that let control web traffic on each computer. These programs scan the uploaded and visited websites to define the prohibited content or any other information, which is not related with the company’s specialization. This information may be further used by companies in order to determine the overall amount of time a worker spends on the web during the working hours.

Monitoring of Communications

Employers often find it helpful to monitor each and every communication a worker makes using a computer. All e-mails and instant messages sent by means of using the company system are recorded by company servers to be further used by employers who wish to figure out the daily backup of all the data. Private companies may also control information you share through the personal blogs or social networks, while government organizations have to stick to the terms of the 4th Amendment to the Constitution that was specially adopted to protect the rights of employees in the workplace.

About the Writer

Alexey Donets is a writer for BrooWaha. For more information, visit the writer's website.
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