The PBX or private branch exchange system for a business used to be comprised of a manned switchboard to manage calls. All that has changed with the advent of cutting-edge server based technology called the “VoIP” or “IP based PBX”. It is a business phone system that not only performs your sundry call management tasks but also helps to simplify, scale and consolidate your business communications with minimal technical help.
Let’s take a look at some of the basics of a business PBX system that has become a must for most businesses today:
Simple set up and Operation
An IP PBX is a phone system that offers call delivery and other calling features through the internet. The best part of this is that you can leverage your current internet connection for voice as well as data.
An IP PBX lowers the cost of a phone for business significantly. It leads to savings of approximately 60% as it is much more economical than a traditional switchboard system. One of the reasons is that calls within the company and among employees are free. So, if your business depends on inter-office calling, you should install an IP PBX right away.
Scalable Solution that Supports Business Growth
You can begin with using only five phone lines but easily add more whenever you need to. Moreover, as it offers a mobile solution, you can use it to work remotely. All you need to do is plug it in again at your new location and start working as usual with minimum fuss. Along with this, a host of features will make your task easier.
These features include voicemail to email, auto attendant, call transfer and a few more. A key benefit of PBX is that many, if not all of these additional features come at no extra cost. It is quite easy to customize the features based on your specific needs.
Quality and Reliability
Your current phone numbers can be moved without any trouble. Shifting to this system from your traditional business phone system would not be too difficult with this facility. You can use your established business call numbers to interact with your partners, clients, prospects or any concerned party without paying anything extra for it.
A range of calling features is offered by a business PBX system that your organization can benefit from. It enhances the productivity of employees and even the smallest of businesses can get the advantage of having a seamless, professional phone system that is customized to solve their problems. You can look for a leading service provider by using any popular web search engines.