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Monday, October 15, 2018
By Editor,

Over the last few months, we saw a lot of Zendesk Chat customers switching to Freshchat. Interestingly, there seemed to be a core set of common themes as to why people chose to make the switch. So, we thought we will write a post listing our observations on this aspect.

It’s all about the user experience

At the outset, Zendesk Chat is a good tool in its own right and has proven its mettle. However, technology and user expectations evolve continuously. For instance, we are in an era where we are moving towards modern messaging than traditional live...
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A good call center service can act as an important pillar for the growth and development of a company. And the key to this is getting a good call center software solution. There is no doubt that this...

What is the purpose of a business? Profit maximization. How can that profit maximization be achieved? By attracting more and more customers to the business. Customers will be drawn towards a business...

Considering the last few years, decentralised currency and its associated transactions have been the talk of the globe. With Takashi Nakamoto initiating the journey with Bitcoin, Ethereum, Litecoin...

The Liem AG garage and car accessories is probably one of the most beautiful garages in the country. At first glance, you might think that this is just "just another" garage, but that's not the case....

Training, education, and ongoing development are strong ways to incentivize your employees and maximize retention. But with so many options available, many entrepreneurs and managers can’t decide...

One of the primary skills you need to acquire as a Rakuten forex trader is knowing how to trade pin bars. This is because pin bars are the most common price action patterns you will see form on your...

Winter is now just around the corner and this marks a big change in the way in which everyone lives their lives. Winter can be a great time of the year with Christmas being a major highlight, but...

Trading cryptocurrency for profit has become of age and is increasingly becoming accepted. Cryptocurrency is basically a virtual currency that is created by use of the cryptography technology and...

Google Ranking: 5 Reasons Why your Ranking is Dropping

So you’re checking your rank on google when it dawns on you: Your rank just drop. A rank drop happens to everyone. All the...

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